Most of your payroll work can be done directly in Novopay Online (NOL). This is quicker and easier than using payroll forms and you can review your changes straight away in Novopay. However, there are still some processes that require forms to be completed and submitted through the Novopay Service Centre. See Novopay Online or form? to find out which tasks can be done online, and which require a form.

Valid payroll instructions must be sent in on the appropriate NOVO form. Do not send payroll instructions in the body of an email.

Click a link to download the required form:

  • NOVO forms - Use these forms for appointments, terminations and to advise of changes to an employee's payroll details.
  • Banking staffing MITA and TTA forms - Use these forms to either apply for an allowance that requires Ministry approval (i.e. MITA) or request a banking staffing adjustment.

If you are having trouble downloading a form or need help to complete payroll instructions, contact the Novopay Service Centre.

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